Governance and management : legislation and regulation -- Governance and management: community interrelationships -- Governance and management: business and management -- Personnel management -- Financial management -- Resident care management: facility organization -- Resident care management: principles of medical care -- Resident care management: psychology of resident care -- Environmental management -- Appendix 9-A: glossary of environmental management terms -- Appendix A: Minimimum Data Set (MDS) for nursing facility resident assessment and care screening -- Appendix B: Areas from which NAB examination questions will be taken.