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Author Dougherty, Richard M.

Title Streamlining library services : what we do, how much time it takes, what it costs, how we can do it better / Richard M. Dougherty.

Publication Info. Lanham, Md. : Scarecrow Press, 2008.

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Location Call No. Status
 University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location  025.1 D732S    Check Shelf
Description xviii, 269 pages : illustrations ; 26 cm
Note Rev. ed. of: Scientific management of library operations. 2nd ed. 1982.
Bibliography Includes bibliographical references and index.
Contents The roots of scientific management -- The impact of technology : environments, productivity, and staff roles -- Identifying targets of opportunity -- Identifying the problem : diagnostic tools -- Preparing for a study -- Block diagram -- Tools for process analysis -- Tools for special situations -- Forms and templates -- Tracking systems : throughput/delay analysis -- Self-administered diary studies -- Work sampling -- Direct time study -- Costs -- Assessing current activities -- Designing streamlined activities -- Implementing new activities -- Managing organizational change.
Subject Library administration.
Added Author Dougherty, Richard M. Scientific management of library operations.
ISBN 9780810851986 paperback alkaline paper
0810851989 paperback alkaline paper
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