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Authors (1-17 of 17)
Zemke Ron
1
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Best practices in customer service



Amherst, Mass. : HRD Press ; New York, N.Y. : AMACOM, 1999. 1999

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 Enfield, Main Library - Adult Department  658.8 BEST    Check Shelf
 Manchester, Main Library - Non Fiction  658.812 Q BEST    Check Shelf
2
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Coaching, knock your socks off service


Zemke, Ron.
New York : AMACOM, [1997] 1997

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 Windsor Locks Public Library - Reference Material  STAFF REF 658.3 ZEM    In-Library Use Only
3
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Delivering knock your socks off service


Anderson, Kristin, 1962-
New York, N.Y. : Amacom, [1991] 1991

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 Manchester, Main Library - Non Fiction  658.812 ANDERSON    Check Shelf
 Windsor, Main Library - Adult Department  658.812 AN    Check Shelf
4
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Delivering knock your socks off service


Anderson, Kristin, 1962-
New York : AMACOM, [1998] 1998

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 Granby, Main Library - Adult  658.812 AND    Check Shelf
5
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E-service : 24 ways to keep your customers--when the competition is just a click away


Zemke, Ron.
New York : American Management Association, [2001] 2001

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 Manchester, Main Library - Non Fiction  658.812 ZEMKE    Check Shelf
6
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 University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location  658.3 Z53G    Check Shelf
 West Hartford, Noah Webster Library - Non Fiction  658.3 ZEMKE    Check Shelf
7
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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
8
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Knock your socks off prospecting : how to cold call, get qualified leads, and make more money


Miller, William, 1955-
New York : AMACOM, [2005] 2005

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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
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9
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Managing knock your socks off service


Bell, Chip R.
New York, NY : AMACOM, [1992] 1992

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 Windsor, Main Library - Adult Department  658.812E    Check Shelf
10
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Managing Knock Your Socks Off Service.


Bell, Chip R., author.
[Place of publication not identified] : AMACOM, [2013] 2013

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 Newington - Downloadable Materials  Freading E-book    Downloadable
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 Rocky Hill - Downloadable Materials  Freading Ebook    Downloadable
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 Wethersfield - Downloadable Materials  FreadingEbook    Downloadable
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11
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Managing knock your socks off service


Bell, Chip R.
New York : AMACOM, ©2007. 2007

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 Middletown, Russell Library - Adult Nonfiction  658.812 BEL    Check Shelf
12
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Performance Research Associates' Delivering knock your socks off service.



New York : American Management Association, [2003] 2003

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 Bristol, Main Library - Non Fiction  658.812 AN23    Check Shelf
 New Britain, Main Library - Non Fiction  658.812 AN23    Check Shelf
13
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Performance Research Associates' Delivering knock your socks off service.



New York : American Management Association, [2003] 2003

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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
14
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Service America! : doing business in the new economy


Albrecht, Karl, 1941-
Homewood, Ill. : Dow Jones-Irwin, [1985] 1985

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Location Call No. Status
 Manchester, Main Library - Non Fiction  658    Check Shelf
15
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Service America in the new economy


Albrecht, Karl, 1941-
New York : McGraw-Hill, [2002] 2002

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 West Hartford, Noah Webster Library - Non Fiction  658.0097 ALBRECHT    Check Shelf
16
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Sustaining knock your socks off service


Connellan, Thomas K., 1942-
New York : Amacom, [1993] 1993

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 West Hartford, Noah Webster Library - Non Fiction  658.812 CONNELLAN    Check Shelf
 Windsor, Main Library - Adult Department  658.8 CO    Check Shelf
17
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Working with jerks


Zemke, Ron.
[United States] : Simon & Schuster Audio : Made available through hoopla, 1988. 1988

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 Avon - Downloadable Materials  Hoopla E-Audiobook    Downloadable
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 Berlin - Downloadable Materials  Hoopla E-Audiobook    Downloadable
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 Bloomfield - Downloadable Materials  Hoopla E-Audiobook    Downloadable
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