The internet has totally revolutionized the practice of public relations. This revolution has not only affected the way PR professionals communicate but has changed the nature of communication itself. This thoroughly revised second edition of Online Public Relations shows readers how to use this potent and energizing medium intelligently and effectively, with an eye toward social media.
Contents
Half Title Page; PR in Practice Series; Title page; Copyright; Table of contents; Foreword; Acknowledgements; Part 1 Everybody's public relations; Chapter 1 The battleground; Chapter 2 The geography of social media: a quick guide to key terms; Part 2 A shift in culture, communication and value; Chapter 3 Transparency; Chapter 4 How organizations become porous; Chapter 5 The internet as an agent; Chapter 6 Richness and reach; Chapter 7 New models of information exchange; Chapter 8 Information and things; Chapter 9 Knowledge; Chapter 10 Commercial implications of the internet.