Title Up, down, and sideways : high-impact verbal communication for HR professionals / Patricia M. Buhler, and Joel D. Worden.

Publication Info.	Beijing : Society for Human Resource Management, [2013]
	©2013

Copies

Location	Call No.	Status
Rocky Hill - Downloadable Materials	EBSCO Ebook	Downloadable
Rocky Hill cardholders click here to access this title from EBSCO

Description	1 online resource (130 pages)
Bibliography	Includes bibliographical references and index.
Contents	Chapter 1. Introduction: The Case for Effective Communication; Chapter 2. General Speaking Tips; Chapter 3. Orientation Programs: The Welcome Speech; Chapter 4. Training Sessions; Chapter 5. Information Updates; Chapter 6. The Interview; Chapter 7. Delivering Feedback; Chapter 8. The Problem Employee (and the Employee With a Problem); Chapter 9. The Termination; Chapter 10. Getting Buy-In from Peers: Persuasive Lateral Conversations; Chapter 11. Managing Up; Chapter 12. Special Cases; Chapter 13. The Everyday Informal Encounter.
Summary	Helping professionals navigate the changes in human resource roles, which have become increasingly complex in recent years, this business-savvy guide teaches how to effectively communicate "up" to superiors, "down" to subordinates, and "sideways" to peers. In addition to the general public and interpersonal speaking tips sprinkled throughout, the book specifically addresses the many roles and responsibilities of the HR professional and the ways in which their position is likely to become even more complicated in the foreseeable future. As strategic business partners, HR professionals interact.
Note	Print version record.
Subject	Communication in personnel management.
	Business communication.
	Communication in organizations.
	BUSINESS & ECONOMICS -- Human Resources & Personnel Management.
	BUSINESS & ECONOMICS -- Industrial Management.
	BUSINESS & ECONOMICS -- Management.
	BUSINESS & ECONOMICS -- Management Science.
	BUSINESS & ECONOMICS -- Organizational Behavior.
	Communication in personnel management. (OCoLC)fst00870235
Added Author	Worden, Joel D., 1977-
Other Form:	Print version: Buhler, Patricia M. Up, Down, and Sideways : High-Impact Verbal Communication for HR Professionals. Chicago : Society for Human Resource Management, ©2013 9781586443375
ISBN	9781586443399 (electronic bk.)
	1586443399 (electronic bk.)
	9781586443405 (electronic bk.)
	1586443402 (electronic bk.)

-->

Permanent Link

Add a Review

Title Up, down, and sideways : high-impact verbal communication for HR professionals / Patricia M. Buhler, and Joel D. Worden.

Copies

Library Links

Search Tools

Language Settings