| Description |
xl, 258 pages : illustrations ; 24 cm |
| Summary |
A guide to the complex nature of technology access and adoption and the role libraries can play in bridging the digital divide. |
| Bibliography |
Includes bibliographical references (pages 242-249) and index. |
| Contents |
Introduction : Why our work is important: defining the digital divide ; Computers, we have them ; People are offline for a reason ; Moral imperatives and technological definitions ; Who is offline, and why? ; What libraries can do ; About this book -- 1. People in the library : Library staff: you are here ; Library patrons: what they need, what they receive -- 2. The bigger picture: who makes the tools we use : What is a default and who decides? ; The media, the decision makers, and how they interact ; Synthesis: how it all works together -- 3. Planning: strategies, techniques, and tools : Library policies ; Leading versus following: tech assessments -- 4. Planning for pedagogy : Our toolbox ; Setting up the classroom ; Instruction happens ; The technology itself ; Are you accessible? -- 5. Basic instruction and explanations : Tech terms and meanings ; What is a computer? ; What is an operating system? ; What is the desktop? ; What is a window? ; Basic tasks -- 6. What is the Internet? : Internet elevator pitch ; Internet access ; What is our internet? ; A few common myths about the internet ; The web ; Google, the -- 7. Email is everything : Break it down: what is email really? ; So, you need email? ; Email parts ; Email attachments ; Advanced email: tips to improve the experience ; Non-web-based email ; Bad people and email -- 8. Office software, databases, and social software : Do you know Word? ; Bibliographic instruction: teaching our tools ; Social software and syndicated sites -- 9. When things go wrong, or right : Troubleshooting and supporting your systems ; Feedback and assessment -- 10. Things that work: examples from the field : Informal consortia in the Green Mountains and elsewhere ; MyKLOW: consortial blogging ; Technology petting zoo: up close and personal ; 23 things ; Five weeks to a social library: collaborative learning -- 11. Why this matters and what to do -- Appendices : A. Aspects of computer literacy (slightly edited) ; B. Usability.gov's research-based web design and usability guidelines ; C. Trust-inducing features of graphic design ; D. Credits. |
| Subject |
Libraries and the Internet -- United States.
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Libraries -- Information technology -- United States.
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Internet access for library users -- United States.
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Public access computers in libraries -- United States.
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Library employees -- Effect of technological innovations on -- United States.
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Library orientation -- Technological innovations -- United States.
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Information technology -- Study and teaching -- United States.
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Libraries and community -- United States.
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Digital divide -- United States.
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| ISBN |
9781598844535 paperback alkaline paper |
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1598844539 paperback alkaline paper |
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