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Book
Author
Davidow, William H.
Title
Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.
Imprint
New York : Harper & Row, ©1989.
Copies
Location
Call No.
Status
New Britain, Main Library - Non Fiction
658 D28
Check Shelf
Edition
1st ed.
Description
xxii, 227 pages ; 24 cm
Bibliography
Includes bibliographical references.
Subject
Customer services.
Customer services. (OCoLC)fst00885545
Kundendienst (DE-588)4135134-4
Added Author
Uttal, Bro.
ISBN
0060161809
9780060161804
0060920092
9780060920098
-->
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