Safety from the patient's point of view / Patrice L. Spath -- The patient's role in safety : a physician's perspective / Joel Mattison -- Creating opportunities for patient involvement / Paula S. Swain and Patrice L. Spath -- Engaging patients in safety : barriers and solutions / Michelle H. Pelling -- Integrating health literacy into patient safety partnerships / Cezanne Garcia and Cynthia Brach -- Enabling patient involvement without increasing liability risks / James W. Saxton and Maggie M. Finkelstein -- Patient involvement in system failure analysis : engaging the overlooked partner / Theresa M. Zimmerman and Geraldine Amori -- A call to action : the leader's role in patient safety / Thomas c. Royer -- Royal Oak Beaumont Hospital : putting the patient in patient safety / Kay Beauregard and Steven Winokur.