The power of validation. Why this is worth your time ; Validation 101 ; Common misconceptions ; It all starts with empathy -- The four-step validation method. Listen empathically ; Validate the emotion ; Offer advice or encouragement ; Validate again -- Putting it all together. Real-world situations ; Final thoughts.
Summary
Whether you're looking to improve your relationship with your spouse, navigate difficult conversations at work, or connect on a deeper level with friends and family, this book delivers simple, practical, proven techniques for improving any relationship in your life.
