xiv, 310 pages : illustrations (some color) ; 24 cm
Bibliography
Includes bibliographical references and index.
Contents
With people: general principles in communication -- In learning environments -- With clients -- With culturally diverse people -- With clients across the life span -- With distressed people -- With the critically ill client -- With chronically ill clients and their families -- With clients and families experiencing a loss -- With other nurses -- With physicians and ancillary health care personnel -- With potential employers -- Within the home.