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Author Sernovitz, Andy.

Title Word of mouth marketing : how smart companies get people talking / Andy Sernovitz.

Publication Info. New York : Kaplan Pub., [2009]
©2009

Copies

Location Call No. Status
 East Hartford, Raymond Library - Adult Department  658.8 SERNOVITZ    Check Shelf
 Wethersfield Public Library - Non Fiction  SMALL BUSINESS 659.133 SERNOVITZ    Check Shelf
Edition [Revised edition].
Description xxiii, 206 pages : illustrations ; 24 cm
Contents What is word of mouth marketing? -- Deep stuff : six big ideas -- The word of mouth marketing manifesto -- The five Ts in action -- Talkers : who will tell their friends about you? -- Topics : what will they talk about? -- Tools : how can you help the message travel? -- Taking part : how can you join the conversation? -- Tracking : what are people saying about you?
Subject Word-of-mouth advertising.
ISBN 9781427798619
1427798613
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