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Author Lines, Hilary.

Title Touch point leadership : creating collaborative energy across teams and organizations / Hilary Lines, Jacqueline Scholes-Rhodes.

Publication Info. London ; Philadelphia : Kogan Page, [2013]
©2013

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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
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Description 1 online resource
Note Print version record.
Summary The early 21st century has witnessed an erosion of trust in business leaders - in their capacity to deliver sustained growth and in the integrity which underpins their decisions. In responding to these challenges, Touchpoint Leadership puts forward a new leadership paradigm, asserting that relationships are the primary asset of a business. Drawing on a diverse array of case stories from their coaching work, the authors demonstrate how successful leaders apply touch point principles to building critical business relationships - between individuals, teams and business entities - with significant.
Bibliography Includes bibliographical references and index.
Contents The case for touchpoint leadership -- Priming the touchpoint to become relational -- Pivotal relationships -- creating value within the organization -- Transforming partnership through the touchpoint -- Building and sustaining the collaborative enterprise -- Developing touchpoint mastery.
Subject Leadership.
Interpersonal relations.
Teams in the workplace.
BUSINESS & ECONOMICS -- Leadership.
Interpersonal relations. (OCoLC)fst00977397
Leadership. (OCoLC)fst00994701
Teams in the workplace. (OCoLC)fst01144679
Added Author Scholes-Rhodes, Jacqueline.
Other Form: Print version: Lines, Hilary. Touch point leadership. London ; Philadelphia : Kogan Page, ©2013 9780749465780 (DLC) 2012039956 (OCoLC)798058949
ISBN 9780749465797 (electronic bk.)
0749465794 (electronic bk.)
9781621985006 (electronic bk.)
1621985008 (electronic bk.)
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