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Book Cover
Bestseller
BestsellerE-Book
Author Scammell, Jaquie, author.

Title Service Habits : 21 Habits to Transform Your Service Culture / Jaquie Scammell.

Publication Info. [Place of publication not identified] : Major Street Publishing, [2022]
©2022

Copies

Location Call No. Status
 Farmington - Downloadable Materials  Freading Ebook    Downloadable
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 Newington - Downloadable Materials  Freading E-Book    Downloadable
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 Rocky Hill - Downloadable Materials  Freading Ebook    Downloadable
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 Wethersfield - Downloadable Materials  FreadingEbook    Downloadable
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 Windsor Locks - Downloadable Materials  Freading Ebook    Downloadable
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Description 1 online resource (240 pages)
text file rdaft
(epub)
Access Access limited to subscribing institutions.
Summary "21 key habits service leaders can adopt to improve effectiveness and strengthen the relationships with the people they serve. Service leaders know how to deliver great results, but they are often so focused on systems and speed that they've forgotten service still is, and always will be, about building long-lasting relationships -- with their teams and their customers.Based on practices that have been used to improve thousands of people's relationships at work and with their customers, these habits will enhance overall team performance and allow leaders to concentrate on achieving incredible results. Think Atomic Habits for customer service professionals."-- Provided by Freading.
Note Publisher metadata.
Subject Consumer satisfaction.
Customer relations.
Customer services.
Interpersonal communication.
Organizational effectiveness.
Service industries.
BUSINESS & ECONOMICS / Customer Relations.
Genre/Form Electronic books.
ISBN 9781922611277 (epub)
9781922611260 (print)
Standard No. 9781922611277
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