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Book
Author
Diller, Steve, author.
Title
Blind spot : illuminating the hidden value of business / Steve Diller, Nathan Shedroff, Sean Sauber.
Publication Info.
Brooklyn, NY : Rosenfeld Media, LLC, [2016]
©2016
Copies
Location
Call No.
Status
Manchester, Main Library - Non Fiction
658.812 DILLER
Check Shelf
Description
x, 238 pages : illustrations (chiefly colour)
Bibliography
Includes bibliographical references and index.
Contents
Chapter 1. A world of hidden value -- chapter 2. Defining a business relationship -- chapter 3. Visualizing relationships -- chapter 4. Finding opportunities in relationships -- chapter 5. Becoming by doing -- chapter 6. Distancing and team structure -- chapter 7. Discovering -- chapter 8. Deciding -- chapter 9. Declaring -- chapter 10. Designing -- chapter 11. Delivering -- chapter 12. A world of premium value.
Subject
Customer relations -- Management.
Customer relations.
Customer relations. (OCoLC)fst00885533
Customer relations -- Management.
(OCoLC)fst00885539
Added Author
Shedroff, Nathan, author.
Sauber, Sean, author.
Added Title
Illuminating the hidden value in business
ISBN
9781933820699 (paperback)
1933820691 (paperback)
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