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Authors (1-3 of 3)
Rubin Rhea Joyce
1
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Defusing the angry patron : a how-to-do-it manual for librarians


Rubin, Rhea Joyce.
New York : Neal-Schuman Publishers Inc., 2011. 2011

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Location Call No. Status
 Bristol, Main Library - Non Fiction  025.5 R824    Check Shelf
 East Hartford, Raymond Library - Reference Material  REF 025.5 RUBIN    In-Library Use Only
 Wethersfield Public Library - Non Fiction  025.5 RUBIN    Check Shelf
2
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Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals


Rubin, Rhea Joyce.
New York : Neal-Schuman Publishers, [2000] 2000

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Location Call No. Status
 New Britain, Main Library - Non Fiction  025.5 R82    Check Shelf
 West Hartford, Noah Webster Library - Library Office  R OFFICE 025.5 RUBIN    In-Library Use Only
3
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BookBook
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Demonstrating results : using outcome measurement in your library


Rubin, Rhea Joyce.
Chicago : American Library Association, ©2006. 2006

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Location Call No. Status
 University of Saint Joseph: Pope Pius XII Library - Reference Material  Ref. Library Staff    In-Library Use Only
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