LEADER 00000cam  2200000 a 4500 
001    ocm18350218 
003    OCoLC 
005    20100911010014.0 
008    880718t19891989nyu      b    000 0 eng   
010       88022336 
015    GB91-19952 
019    21152616 
020    047161808X 
020    9780471618089 
020    0099781603|q(paperback) 
020    9780099781608|q(paperback) 
035    (OCoLC)18350218 
035    (OCoLC)18350218|z(OCoLC)21152616 
040    DLC|beng|cDLC|dNBZ|dUKM|dNLGGC|dBAKER|dBTCTA|dLVB|dYDXCP
       |dDEBBG|dEXW 
049    XOFA 
050 00 HF5549|b.B4518 1989 
080    658.3 
082 00 650.1/3|219 
084    85.62|2bcl 
084    85.52|2bcl 
096    HF 5549 B531d 1989 
100 1  Bernstein, Albert J. 
245 10 Dinosaur brains :|bdealing with all those impossible 
       people at work /|cAlbert J. Bernstein and Sydney Craft 
       Rozen. 
264  1 New York :|bWiley,|c[1989] 
264  4 |c©1989 
300    xvi, 256 pages ;|c25 cm 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
500    Includes index. 
504    Bibliography: pages 249-250. 
505 00 |tWhat Is the Dinosaur Brain? --|tThe Dinosaur Brain and 
       Lizard Logic --|tHow the Dinosaur Brain Works --|tThe 
       Rules of Lizard Logic --|tGet It Now! --|tThe Triple F 
       Response: Fight, Flight or Fright --|tBe Dominant! --
       |tDefend the Territory! --|tGet the Mate! --|tIf It Hurts,
       Hiss! --|tLike Me, Good; Not Like Me, Bad --|tUsing Lizard
       Logic --|tAvoiding the Reptile Response --|tBad Moods and 
       Internal Television --|tIrritability --|tManipulation --
       |tThe Positive Uses of Anger --|tAngry Clients --|tThe 
       Customer Service Model --|tMotivating Yourself and Your 
       Employees --|tStress Is Not the Enemy --|tIs Your Mind Out
       of Shape? --|tLong-Term Planning --|tMaking Waves --|tIt's
       Lonely at the Top --|tThe Captain Kirk Management Style --
       |tThe Mentor Relationship --|tWhy People Get Involved in 
       Office Romances --|tHow to Save Yourself If Your Company 
       Is "One Big Happy Family" --|tCorporate Juvenile 
       Delinquents --|tDealing with Old Dinosaurs --|tLabor and 
       Management --|tThe Customer from Outer Space --|tGravity -
       -|tHabit and Ritual --|tManagement by Mind-Reading: The 
       Case Against Bad Attitude --|tHow to Make Your Colleagues 
       Mad at You. 
650  0 Personnel management. 
650  0 Interpersonal relations. 
650  0 Job stress. 
650  2 Personnel Management. 
650  2 Interpersonal Relations. 
650  2 Stress, Physiological. 
653  0 Business enterprise|aPersonnel|aInterpersonal 
       relationships 
700 1  Rozen, Sydney Craft. 
856 4  |3Table of Contents|uhttp://www.loc.gov/catdir/toc/onix04/
       88022336.html 
856 42 |3Publisher description|uhttp://www.loc.gov/catdir/
       description/wiley033/88022336.html 
938    Baker & Taylor|bBKTY|c29.95|d22.46|i047161808X|n0001538437
       |sactive 
938    YBP Library Services|bYANK|n421959 
994    02|bXOF