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Author Robertson, Marc (Marc Allen), author.

Title Working with millennials : using emotional intelligence and strategic compassion to motivate the next generation of leaders / Marc Robertson ; foreword by Adam Lichtl.

Publication Info. Santa Barbara, California : Praeger, An imprint of ABC-CLIO, LLC [2016]

Copies

Location Call No. Status
 University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location  658.314 R651W    Check Shelf
Description xviii, 130 pages ; 25 cm
Bibliography Includes bibliographical references and index.
Summary "Millennial-generation managers and employees--those ages 1835--have transformed business in America. More than any previous generation, they don't conform to the traditional ways of doing things. Rather than passively taking orders, Millennials thirst for engagement, expect to be part of a team, and need to be engaged in meaningful tasks. And they aren't as devoted to the corporation as much as they are to the product or service that's provided. This book guides readers--people in management positions or in any corporate settingin embracing these key differences and nurturing their abilities to listen and empathize with coworkers, supervisors, and employees. Readers will also learn the best ways to encourage and motivate this unique generation in a way that is familiar to them and still serves to push them to work hard, improve, and grow. The book demonstrates how to lead and manage Millennials, explains how to motivate them, and describes how to help them develop professionally. It gives managers the tools and techniques to satisfy Millennials' need to advance rapidly in their careers--and explains how to become a supporter of this desire instead of appearing to stand in their way. Turning the traditional notion of business management on its head, it shows that taking a caring and humanistic approach to employees, coworkers, and colleagues leads to increased productivity, efficiency, and profitability. These same techniques that foster open communication and trust will help companies to create office cultures that encourage people to be self-motivated and minimize worker turnover." -- Publisher's description
Subject Generation Y -- Employment.
Intergenerational relations.
Conflict of generations in the workplace.
Emotional intelligence.
Leadership.
Personnel management.
ISBN 9781440844126 (alkaline paper)
1440844127 (alkaline paper)
9781440844133 (ebk)
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