LEADER 00000cam  2200000 a 4500 
001    ocn496969373 
003    OCoLC 
005    20111028030703.0 
008    100624t20102010nyua          000 0 eng   
010      2010026610 
016 7  015588577|2Uk 
020    9780071745093|qpaperback|qalkaline paper 
020    0071745092|qpaperback|qalkaline paper 
035    (OCoLC)496969373 
035    (OCoLC)496969373 
035    (OCoLC)496969373 
035    (OCoLC)496969373 
040    DLC|beng|cDLC|dYDX|dBTCTA|dYDXCP|dCBU|dQBX|dVP@|dCDX
       |dUKMGB 
042    pcc 
049    CKEA 
050 00 HD30.26|b.S337 2010 
082 00 658.4|222 
100 1  Scannell, Edward E. 
245 14 The big book of people skills games :|b[quick, effective 
       activities for making great impressions, boosting problem-
       solving skills, and improving customer service] /|cEdward 
       E. Scannell, Colleen A. Rickenbacher. 
264  1 New York :|bMcGraw-Hill,|c[2010] 
264  4 |c©2010 
300    x, 260 pages :|billustrations ;|c24 cm. 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
490 0  Big book series 
650  0 Management games. 
650  0 Interpersonal relations. 
650  0 Customer relations. 
650  0 Communication in management. 
700 1  Rickenbacher, Colleen A. 
938    Baker and Taylor|bBTCP|nBK0008716635 
938    YBP Library Services|bYANK|n3425631 
938    Quality Books, Inc.|bQUAL|na  10026610 
938    Coutts Information Services|bCOUT|n11533860 
994    92|bCKE