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Author Ting-Toomey, Stella.

Title Managing intercultural conflict effectively / by Stella Ting-Toomey and John G. Oetzel.

Publication Info. Thousand Oaks, Calif : Sage Publications, [2001]
©2001

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Location Call No. Status
 University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location  303.482 T588M    Check Shelf
Description xiv, 234 pages : illustrations ; 24 cm.
Series Communicating effectively in multicultural contexts ; v. 6
Communicating effectively in multicultural contexts ; v. 6.
Bibliography Includes bibliographical references (pages 213-224) and index.
Contents Intercultural conflict: an introduction -- Intercultural conflict: a culture-based situational model -- Intercultural-intimate conflict in personal relationships -- Intercultural conflict in diverse work groups -- Intercultural conflict between managers and employees in organizations -- Managing intercultural conflict competently -- Appendix: Measures of face concerns and facework behaviors in four national cultures.
Subject Culture conflict.
Intercultural communication.
Social conflict.
Ethnic conflict.
Interpersonal conflict.
Added Author Oetzel, John G.
ISBN 0803948425 (cloth : acid-free paper)
0803948433 (pbk. : acid-free paper)
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