Choosing your ground -- In a perfect world ... -- Locating your perfect clients -- Your brand : development and management -- Conversation is the new PowerPoint -- The wiring diagram of the client firm : seeing the influence connections -- Maximizing success in your meetings -- Managing your delivery and the client's expectations -- Winning referrals and repeat business -- Building systems into your business -- Putting it all together : a one-month implementation plan.
Summary
When buying professional services, most clients will assume that you are competent in your field. They are therefore not hiring you mainly on the basis of your expertise but on factors such as price, and whether they want to do business with you. To minimise the issue of cost, you need to ensure that the benefits of working with you are clear to your customers. You need to move from transactional relationships towards partnership ones, and you need to identify the right prospects in the first place. The ability to ascertain, quickly and accurately, what drives your customer's decisions and to.