LEADER 00000cam  2200421Ki 4500 
001    on1082238653 
003    OCoLC 
005    20191105093620.0 
008    190117s2019    nyua     b    001 0 eng d 
010      2019946447 
015    GBB9B6927|2bnb 
016 7  019454025|2Uk 
020    1541724380|q(hardcover) 
020    9781541724389|q(hardcover) 
035    (OCoLC)1082238653 
040    YDX|beng|erda|cYDX|dBDX|dUKMGB|dOCLCO|dOCLCF|dTOH|dGK5
       |dCLE|dBDP 
049    CKEA 
050  4 BF637.C45|bM355 2019 
082 04 302.2|223 
100 1  Martin, Stephen,|eauthor. 
245 10 Messengers :|bwho we listen to, who we don't, and why /
       |cStephen Martin and Joseph Marks. 
250    First U.S. edition. 
264  1 New York :|bPublic Affairs,|c2019. 
300    vi, 328 pages :|billustrations ;|c25 cm 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
504    Includes bibliographical references and index. 
505 0  Introduction -- The Curse of Cassandra -- PART ONE. Hard 
       Messengers -- 1 Socio-Economic Position -- Fame, Fortune 
       and Being Recognised without Being Recognised -- 2 
       Competence -- Expertise, Experience and Why Potential 
       Beats Reality -- 3 Dominance -- Power, Superiority and 
       When Command Trumps Compassion -- 4 Attractiveness -- Cute
       Babies, Beauty Taxes and the Upsides of Averageness -- 
       PART TWO. Soft Messengers -- 5 Warmth -- Likeable Leaders,
       Humble Servants and When Cooperation Defeats Conflict -- 6
       Vulnerability -- Self-Disclosures, Identifiable Victims 
       and How Openness Can Unlock Closed Minds -- 7 
       Trustworthiness -- Core Principles, Conflicts of Interest 
       and Those Who Are as Faithful as Their Options -- 8 
       Charisma -- Vision, Surgency and the Mystery of Magnetism 
       -- ConclusionListening... Believing... Becoming . 
650  0 Communication. 
650  0 Influence (Psychology) 
650  7 PSYCHOLOGY / General.|2bisacsh 
650  7 Communication.|2fast|0(OCoLC)fst00869952 
650  7 Influence (Psychology)|2fast|0(OCoLC)fst00972486 
700 1  Marks, Joseph,|eauthor. 
994    C0|bCKE