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Authors (1-2 of 2)
Lucas Robert W
1
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How to be a great call center representative


Lucas, Robert W.
[Saranac Lake, N.Y.] : American Management Association, [2001] 2001

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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
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2
book
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Please every customer : delivering stellar customer service across cultures


Lucas, Robert W.
New York : McGraw-Hill, ©2011. 2011

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 Windsor Locks Public Library - Adult Department  658.812 LUC    Check Shelf
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