| Edition |
Unabridged. |
| Description |
1 online resource (1 audio file (5hr., 26 min.)) : digital |
| Performer |
Narrated by Barry Abrams. |
| Summary |
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations. |
| Access |
Digital content provided by hoopla. |
| System Details |
Mode of access: World Wide Web. |
| Subject |
Business.
|
| Added Author |
Kinni, Theodore.
|
|
Abrams, Barry. Narrator.
|
| Added Title |
hoopla (Digital media service)
|
| ISBN |
9781494592332 (sound recording) (hoopla Audio Book) |
|
1494592339 (sound recording) (hoopla Audio Book) |
| Music No. |
MWT11342338 |
|
