| Playing Time |
01h:10m:47s |
| Description |
data file rda |
| Note |
8/29/201712:00:00AM |
| Summary |
Learn if service orientation is right for your organization, and discover how to shift to a service-oriented sales culture. |
| Cast |
Presenter: Robbie Kellman Baxter |
| Summary |
A service orientation is a mindset in an organization-a culture more than a process. Not every organization benefits from a service orientation, but when sales and marketing are more important than the product specs, service becomes the differentiator. Great service can increase loyalty, revenue, and profitability. This course shows how to recognize if service is important for your organization and how to shift to a service-oriented sales culture. Strategy and marketing consultant Robbie Baxter also outlines the types of service-oriented selling and explains how to overcome some of the unique challenges involved. |
| System Details |
Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. |
| Added Author |
linkedin.com (Firm)
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