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Book Cover

book

Book

Book

Author

Segal, Jeanne, 1939-

Title The language of emotional intelligence : the five essential tools for building powerful and effective relationships / Jeanne Segal with Jaelline Jaffe.

Publication Info.	New York : McGraw-Hill, [2008]
	©2008

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Copies

Location	Call No.	Status
Bloomfield, Prosser Library - Adult Department	152.4 SEG	Storage
Newington, Lucy Robbins Welles Library - Adult Department	152.4 SEGAL	Check Shelf

Description	ix, 225 pages : illustrations ; 21 cm
Note	Includes index.
Contents	Why the attachment bond matters -- How the attachment bond creates trust in ourselves and others -- Why stress cripples effective communication -- Tool #1 : The elastic : stress busting -- Tool #2 : The glue : emotional communication -- Raising your emotional intelligence -- Tool #3 : The pulley : nonverbal communication -- Speaking louder without words than with them -- Tool #4 : The ladder : playfulness and humor -- Joyful practices to strengthen communication -- Tool #5 : The velvet hammer : conflict resolution -- Strategies for turning mad into glad.
Subject	Emotional intelligence.
	Interpersonal communication.
	Attachment behavior.
Added Author	Jaffe, Jaelline Janice.
ISBN	9780071544559 alkaline paper
	0071544550 alkaline paper

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