Negotiating with a bully : take charge and turn the tables on people trying to push you around / Greg Williams with Pat Iyer ; foreword by Harvey Mackay.
Includes bibliographical references (pages 179-183) and index.
Contents
Recognizing bullies -- Body language : interpreting the signals -- Strategies : fighting back -- Targeting the vulnerable in the workplace -- Costs : pinpointing the price of bullying -- Putting it all together.
