1. Civil Service Systems and Government: The Critical Links -- 2. The Origins of the Merit System -- 3. The Evolution of the Merit System -- 4. Adding On to the System -- 5. Reforming the System -- 6. Presidential Management Strategies: Political Executives and the Higher Civil Service -- 7. Changing Work, Changing Workforce, Changing Expectations -- 8. Transforming Merit.
Bibliography
Includes bibliographical references (pages [145]-162) and index.