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Book Cover
Bestseller
BestsellerE-Book
Author Hotch, Ripley.

Title How to start and run your own bed and breakfast inn / Ripley Hotch and Carl Glassman.

Publication Info. Mechanicsburg, PA : Stackpole Books, [2005]
©2005

Copies

Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
Edition Second edition.
Description 1 online resource (xvi, 206 pages)
Bibliography Includes bibliographical references and index.
Contents 1. The inn business : definitions ; trends in the business ; comparing us with hotels ; competition among ourselves -- 2. Beginning at the beginning : who makes a good innkeeper ; becoming an innkeeper ; what you need besides money -- 3. If you don't do anything else : rule 1 : find a good location ; rule 2 : write a business plan ; rule 3 : research ; rule 4 : know what you are ; rule 5 : do a trial run -- 4. About the money : the financial nitty-gritty ; how big? ; how much income? ; buying an established business ; go figure ; writing a business plan ; raising the money -- 5. Putting your stamp on your inn : the building and its furnishings ; your style ; back to the financials ; marketing plan ; dealing with regulations and zoning -- 6. Getting your inn noticed : the importance of marketing : marketing with your innkeeping ; marketing via the internet ; other marketing options ; writing your materials ; newsletters ; paid advertising ; travel agent commissions ; the finer points of marketing -- 7. Policies and procedures : save yourself a lot of grief : policies and procedures manual ; communicating policies to guests ; setting your policies -- 8. Attention to detail : no inn is great without it : communications ; reservation record keeping ; housekeeping and maintenance ; amenities ; bookkeeping ; a few other ways to make money ; employees ; insurance -- 9. Don't forget the guests : at the front door ; handling groups ; dealing with difficult guests ; having answers at the ready ; correcting your mistakes -- 10. Why you don't want to be in this alone : local associations ; state and regional associations ; national and professional associations ; don't go it alone -- 11. Taking care of yourself : burnout ; your own quarters ; time off ; physical comforts ; working with your partner ; getting out.
Note Print version record.
Subject Bed and breakfast accommodations -- Management.
Hotel management.
BUSINESS & ECONOMICS -- Small Business.
Bed and breakfast accommodations -- Management. (OCoLC)fst00829463
Hotel management. (OCoLC)fst00961743
Genre/Form Electronic books.
Added Author Glassman, Carl A. (Carl Averom), 1953-
Added Title How to start and run your own bed and breakfast inn
Start & run your own bed & breakfast inn
Other Form: Print version: Hotch, Ripley. How to start & run your own bed & breakfast inn. Second edition 0811732312 (DLC) 2004027367 (OCoLC)57010143
ISBN 9780811740951 (electronic bk.)
0811740951 (electronic bk.)
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