| Description |
1 online resource (244 pages) |
| Note |
Description based upon print version of record. |
| Summary |
This book shows researchers how ethnography can be carried out within human service settings, providing an invaluable guide on how to apply ethnographic creativeness and offering a more humanistic and context-sensitive approach to generating valid knowledge about today's service work. |
| Contents |
Front Cover -- Doing Human Service Ethnography -- Copyright information -- Table of contents -- About the editors -- Notes on contributors -- Introduction: What is human service ethnography? -- Preliminary matters -- The general and the specific -- Problematizing everyday life -- Human service ethnography -- Taken together -- References -- PART I Capturing professional relevance -- 1 Shadowing care workers when they're 'doing nothing' -- Standardization and 'nothingness' -- Shadowing the everyday practices of care -- Care practices in the home |
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Football and singing: relations and persistence in care -- Sitting on the floor: inventiveness and sensitivity work in care -- Care practices in the hospital -- Making sandwiches: invisible work and tailored care2 -- Conclusion -- Notes -- References -- 2 Two worlds of professional relevance in a small village -- Concerned villagers and problems-talk -- Problems-talk and the larger narrative culture -- Social worlds and counternarratives -- Conclusion -- Notes -- References -- 3 Capturing the organization of emotions in child welfare decision-making -- Organizational contours of emotion |
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Engagement with the emotions of a particular field -- Turning to the everyday practice of emotional expression -- Emotions in everyday decision-making -- Controlling emotions -- Conclusion -- References -- PART II Grasping empirical complexity -- 4 Sensitizing concepts in studies of homelessness and disability -- From sensitizing concepts to empirical complexity -- Analytical ethnography -- Empirical complexity -- Empirical complexity in two observational studies -- Processes of othering -- Conclusion -- References -- 5 Grasping the social life of documents in human service practice |
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The ethnographic field -- Assessing need -- Inscribing need -- Following the form -- Contesting need -- Conclusion -- References -- 6 Debating dementia care logics -- Comparative ethnography -- 'Ensemble logic': care at a specialized public geriatric unit -- Establishing and maintaining routine: care within households -- 'Ensemble' and 'routine' as care logics -- Conclusion -- Notes -- References -- PART III Challenges of multi-sitedness -- 7 Social worlds of person-centred, multi-sited ethnography -- The Norwegian context -- Meeting Siv -- Following Siv |
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Configurations of worlds and organizations -- Connecting artefacts, times and spaces -- Challenges of dissemination -- Conclusion -- References -- 8 'Facting' in a case of concealed pregnancy -- Extending shadowing into the court setting -- Baby Parker -- Making sense of uncertainty: travelling to Parker's first LAC review -- Troubles-talk between social workers -- Concealment and balancing evidence in social work -- The practical and moral consequences of facting -- The collaborative management of interactional troubles attending Parker's LAC review |
| Note |
GMD: electronic resource. |
| Subject |
Human services.
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Ethnology.
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| Genre/Form |
Electronic books.
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| Added Author |
Gubrium, Jaber.
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| Other Form: |
Print version: Jacobsson, Katarina Doing Human Service Ethnography Bristol : Policy Press,c2021 9781447355786 |
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