| Edition |
First edition. |
| Description |
1 online resource (155 pages) |
| Bibliography |
Includes bibliographical references (pages 127-135) and index. |
| Note |
Print version record. |
| Summary |
Lies aren't good in general, but in the workplace they're especially poisonous. They can destroy employee engagement and productivity, undermine teamwork, increase stress, ruin people's livelihoods, and even bring down entire companies. It's critical to catch workplace lies before they snowball into something catastrophic, but most of us have no clue about how to spot a liar. And the workplace setting adds another layer of complexity. At what point do you report a liar? If you decide to take action, what exactly should you do? And what if the liar is your boss? In this entertaining and needed book, leading workplace body language expert Carol Kinsey Goman combines her own experiences with the latest research to provide a comprehensive guide to spotting, exposing, and minimizing workplace lies. Goman looks at the high cost of workplace deception for individuals and organizations, why people tell lies at work, and the kinds of lies they tell. She offers fifty ways that body language and vocal cues can help you spot a liar and explains how our own vanities, desires, self-deceptions, and rationalizations allow us to be duped. Once you spot a lie, she provides tactical advice on how to respond, whether the liar is above, below, or on the same level as you. And Goman explains how to make sure your own body language doesn't inadvertently make you seem untrustworthy and what leaders at all levels can do to reduce lies and encourage candor. Some workplace lies are a polite and positive part of professional life ("I'd be delighted to come to that meeting"). But Goman focuses on truly destructive lies and shows how you can prevent them from wreaking havoc on individuals and organizations.--Publisher description. |
| Contents |
Cover; Contents; Introduction; CHAPTER 1 Liars at Work; Development of a Liar; Workplace Lies at All Levels of the Organization; Consequences of Lying; CHAPTER 2 Deception Detection: 50 Ways to Spot a Liar; It's Not Lie Detection-It's Stress Detection; The Best Lie Detectors; What Body Language Won't Tell You; Detecting Deception through Nonverbal Cues; Detecting Deception through Verbal Cues; Virtual Liars; CHAPTER 3 Why We Believe Liars and Play into Their Hands; Lasting Impact of Snap Judgments; We're All Biased; Techniques of Successful Liars; How We Deceive Ourselves. |
|
CHAPTER 4 How to Deal With Liars Dealing With Liars in Your Workplace; Strategies for Direct Confrontation; Strategies for Indirect Confrontation; Strategies for Reporting Liars; When the Liar Is Your Boss; When the Liar Reports to You; Getting a Confession; If You Choose to Do Nothing; One More Liar to Deal With; CHAPTER 5 Do You Look Like a Liar?; Why Others Get the Wrong Impression; Projecting Confidence, Competence, and Credibility; Aren't These Tips a Bit Deceitful?; CHAPTER 6 Reducing Lies in the Workplace; Responses from Survey Participants; Research on What Reduces Lying. |
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Increasing Workplace Honesty Begins with 10 Questions Summing Up; Notes; Acknowledgments; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; About the Author. |
| Subject |
Communication in organizations.
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Deception.
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Truthfulness and falsehood.
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Body language.
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Interpersonal communication.
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Psychology, Industrial.
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BUSINESS & ECONOMICS -- Mentoring & Coaching.
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BUSINESS & ECONOMICS -- Motivational.
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BUSINESS & ECONOMICS -- Skills.
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Body language. (OCoLC)fst00835365
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Communication in organizations. (OCoLC)fst00870217
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Deception. (OCoLC)fst00888968
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Interpersonal communication. (OCoLC)fst00977344
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Psychology, Industrial. (OCoLC)fst01081592
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Truthfulness and falsehood. (OCoLC)fst01158255
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Communication in organizations.
|
|
Deception.
|
|
Truthfulness and falsehood.
|
|
Body language.
|
|
Interpersonal communication.
|
|
Psychology, Industrial.
|
| Genre/Form |
Electronic books.
|
| Other Form: |
Print version: Goman, Carol Kinsey. Truth about lies in the workplace. San Francisco : Berrett-Koehler Publishers, [2013] 9781609948375 (DLC) 2013004889 (OCoLC)813920391 |
| ISBN |
9781609948382 (electronic bk.) |
|
1609948386 (electronic bk.) |
|
9781609948399 (electronic bk.) |
|
1609948394 (electronic bk.) |
|
