Title It's not my department! : how to get the service you want, exactly the way you want it! / Peter Glen.

Publication Info.	New York : W. Morrow, [1990]
	©1990

Copies

Location	Call No.	Status
Manchester, Main Library - Non Fiction	658.812 GLEN	Check Shelf

Edition	First edition.
Description	241 pages : illustrations ; 25 cm
Note	Includes index.
Subject	Employee motivation -- United States.
	Customer services -- United States.
ISBN	0688088961 alkaline paper $16.95

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