Skip to content
You are not logged in |Login  
Limit search to available items
Book Cover
Author Gee, Jeff.

Title The winner's attitude : change how you deal with difficult people and get the best out of any situation / Jeff and Val Gee.

Publication Info. New York : McGraw-Hill, [2006]


Location Call No. Status
 Berlin-Peck Memorial Library - Non Fiction  658.8 GEE    Check Shelf
 Simsbury Public Library - Non Fiction  658.812 GEE    Check Shelf
Description vi, 214 pages ; 21 cm
Note Includes index.
Contents Introduction -- The brain switch -- Overcome your anger -- Understanding how amazing you are and the power you have -- From average to outstanding customer service -- Handling the work load -- Email is information not communication -- Become the observer, not the absorber -- Make stress work for you in your life -- How to really communicate using all your senses -- Accept yourself -- Everything starts with you -- Manifest the amazing you for yourself and your customer.
Bibliography Includes bibliographical references and index.
Subject Customer services.
Customer relations.
Interpersonal relations.
Added Author Gee, Val.
ISBN 0071467645 alkaline paper
Add a Review