Description |
1 online resource (x, 173 pages) |
Bibliography |
Includes bibliographical references (pages 157-161) and index. |
Contents |
Accept that people will say (and do) the dumbest things -- Norms are important for leading and managing change -- Some rules are meant to be broken -- Don't do what doesn't work -- Measure twice, cut once -- Don't be penny wise and pound foolish -- Two's company, three's a crowd -- Anticipate the worst case scenario -- Rome wasn't built in a day and conclusion. |
Summary |
Designed to help human resource and line managers deal with challenging employees in the workplace, this book ties together several real-life--and often entertaining--examples of employee behavior within a broad range of circumstances. Following the stories in each chapter, an analysis of how the HR professionals handled the situations highlights the benefits and detriments of their choices, showcasing both successes and failures--and what can be learned from them. Providing valuable examples and thought-process guidance, this record is ideal for understanding the ethical and legally defensible practices of human resource management. |
Subject |
Personnel management.
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BUSINESS & ECONOMICS -- Human Resources & Personnel Management.
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BUSINESS & ECONOMICS -- Workplace Culture.
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Personnel management. (OCoLC)fst01058797
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Added Author |
Caldwell, Sheri A., 1966-
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Other Form: |
Print version: Dwyer, Dale J., 1956- Got a minute?. Alexandria, Va. : Society for Human Resource Management, ©2010 (DLC) 2010013652 |
ISBN |
9781586442460 (electronic bk.) |
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1586442465 (electronic bk.) |
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9781586442644 (electronic bk.) |
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1586442643 (electronic bk.) |
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