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Author Dwyer, Dale J., 1956-

Title Got a minute? : the 9 lessons every HR professional must learn to be successful / by Dale J. Dwyer and Sheri A. Caldwell.

Publication Info. Alexandria, Va. : Society for Human Resource Management, [2010]
©2010

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Description 1 online resource (x, 173 pages)
Bibliography Includes bibliographical references (pages 157-161) and index.
Contents Accept that people will say (and do) the dumbest things -- Norms are important for leading and managing change -- Some rules are meant to be broken -- Don't do what doesn't work -- Measure twice, cut once -- Don't be penny wise and pound foolish -- Two's company, three's a crowd -- Anticipate the worst case scenario -- Rome wasn't built in a day and conclusion.
Summary Designed to help human resource and line managers deal with challenging employees in the workplace, this book ties together several real-life--and often entertaining--examples of employee behavior within a broad range of circumstances. Following the stories in each chapter, an analysis of how the HR professionals handled the situations highlights the benefits and detriments of their choices, showcasing both successes and failures--and what can be learned from them. Providing valuable examples and thought-process guidance, this record is ideal for understanding the ethical and legally defensible practices of human resource management.
Subject Personnel management.
BUSINESS & ECONOMICS -- Human Resources & Personnel Management.
BUSINESS & ECONOMICS -- Workplace Culture.
Personnel management. (OCoLC)fst01058797
Added Author Caldwell, Sheri A., 1966-
Other Form: Print version: Dwyer, Dale J., 1956- Got a minute?. Alexandria, Va. : Society for Human Resource Management, ©2010 (DLC) 2010013652
ISBN 9781586442460 (electronic bk.)
1586442465 (electronic bk.)
9781586442644 (electronic bk.)
1586442643 (electronic bk.)
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