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Author Cooperrider, David L.

Title Appreciative inquiry : a positive revolution in change / David L. Cooperrider and Diana Whitney.

Publication Info. [United States] : Berrett-Koehler Publishers : Made available through hoopla, 2005.

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Edition Unabridged.
Description 1 online resource (1 audio file (2hr., 04 min.)) : digital.
Summary Appreciative Inquiry (AI) is a model of change management uniquely suited to the values, beliefs, and challenges of organizations today. AI is a process that emphasizes identifying and building on strengths, rather than focusing exclusively on fixing weaknesses as most other change processes do. As the stories in this book illustrate, it results in dramatic improvements in the triple bottom line: people, profits, and planet. AI has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, retention, and morale, as well as organizations' abilities to meet the needs of society. This book is a concise introduction to Appreciative Inquiry. It provides a basic overview of the process and principles of AI along with exciting stories illustrating how organizations have applied AI and the benefits they have gained as a result. It has been specifically designed to be accessible to a wide audience so that it can be handed out in organizations where AI is either being contemplated or being implemented. Written by two of the key figures in the development of Appreciative Inquiry, this is the most authoritative guide available to a change method that systematically taps the potential of human beings to make themselves, their organizations, and their communities more adaptive and more effective.
Access Digital content provided by hoopla.
System Details Mode of access: World Wide Web.
Subject Organizational change.
Organizational behavior.
Appreciative inquiry.
Added Author Whitney, Diana Kaplin.
hoopla digital.
ISBN 9781626564541 (sound recording : hoopla Audio Book)
162656454X (sound recording : hoopla Audio Book)
Music No. MWT11294212
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