LEADER 00000cam  2200589Ki 4500 
001    ocn750175182 
003    OCoLC 
005    20160518075120.2 
006    m     o  d         
007    cr cnu---unuuu 
008    110907s2009    nyua    ob    000 0 eng d 
019    777400971 
020    9781426031090|q(electronic bk.) 
020    1426031092|q(electronic bk.) 
035    (OCoLC)750175182|z(OCoLC)777400971 
040    N$T|beng|epn|cN$T|dOCLCQ|dUMI|dOCLCQ|dYDXCP|dNLGGC|dALSTP
       |dOCLCQ|dDEBSZ|dOCLCF|dOCLCQ|erda 
049    GTKE 
050  4 BF637.I48|bC66 2009eb 
082 04 658.3|222 
100 1  Conlow, Rick. 
245 10 Handling difficult people and situations :|blead people 
       through adversity /|cRick Conlow, Doug Watsabaugh. 
264  1 [Rochester, N.Y.] :|bAxzo Pres,|c2009. 
300    1 online resource (ii, 91 pages) :|billustrations. 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
490 1  Crisp Fifty-Minute series 
504    Includes bibliographical references. 
505 0  The difficult people in your life -- How you see and hear 
       difficult people -- The power of a difficult person -- 
       Making a plan and finding the words -- Leading a difficult
       customer to a better outcome. 
588 0  Print version record. 
650  0 Interpersonal conflict. 
650  0 Interpersonal relations. 
650  0 Organizational behavior. 
650  7 BUSINESS & ECONOMICS|xHuman Resources & Personnel 
       Management.|2bisacsh 
650  7 BUSINESS & ECONOMICS|xWorkplace Culture.|2bisacsh 
650  7 Interpersonal conflict.|2fast|0(OCoLC)fst00977374 
650  7 Interpersonal relations.|2fast|0(OCoLC)fst00977397 
650  7 Organizational behavior.|2fast|0(OCoLC)fst01047801 
655  4 Electronic books. 
700 1  Watsabaugh, Doug. 
776 08 |iPrint version:|aConlow, Rick.|tHandling difficult people
       and situations.|d[Rochester, N.Y.] : Axzo Pres, 2009
       |z9781426018442|w(OCoLC)468969948 
830  0 Fifty-Minute series. 
914    ocn750175182 
994    93|bGTK