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Book Cover
Bestseller
BestsellerE-Book
Author Conlow, Rick.

Title Telephone skills that satisfy customers : unleash the full potential of the telephone / Rick Conlow, Doug Watsabaugh.

Publication Info. [Rochester, N.Y.] : Axzo Press, [2009]
©2009

Copies

Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
Description 1 online resource (ii, 108 pages) : illustrations.
Series Crisp fifty-minute series book
Fifty-Minute series.
Bibliography Includes bibliographical references.
Note Print version record.
Summary They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take the phone for granted. But with all the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment on the phone to lose a customer forever. Learn how to use the telephone properly and professionally and create telephone moments of magic for your customers.
Subject Telephone etiquette.
Customer relations.
BUSINESS & ECONOMICS -- Customer Relations.
Customer relations. (OCoLC)fst00885533
Telephone etiquette. (OCoLC)fst01146384
Genre/Form Electronic books.
Added Author Watsabaugh, Doug.
Added Title Unleash the full potential of the telephone
Other Form: Print version: Conlow, Rick. Telephone skills that satisfy customers. [Rochester, N.Y.] : Axzo Press, ©2009 9781426018466 (OCoLC)468969920
ISBN 9781426031250 (electronic bk.)
1426031254 (electronic bk.)
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