Introduction -- I. Where Are We? -- Fourteen years later : trends and fads in technology integration -- K-12 and higher-education uses of IT today -- Schooling : what is the business of education? -- How bad is the failure of American schools? -- Are failing schools the only cause of low student achievement? -- II. How Did We Get Here? -- Why schools fail to integrate technology effectively -- Professional versus bureaucratic approaches to change -- How degradation of the field of education impedes reform -- III. Creating a New Profession of Education -- K-12 : a new beginning will require commitment and consensus -- Using IT to personalize learning -- Foundation for a learning society and a new profession -- Moving beyond bureaucracy -- What about the early years of learning? -- Epilogue: While the world changes.