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Author

Liker, Jeffrey K.

Title Toyota culture : the heart and soul of the Toyota way / Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations.

Publication Info.	New York : McGraw-Hill, [2008]
	©2008

Copies

Location	Call No.	Status
Glastonbury, Welles-Turner Memorial Library - Adult Department	658.4063 LIKER	Check Shelf
West Hartford, Noah Webster Library - Non Fiction	658.4063 LIKER	Check Shelf

Description	xxx, 562 pages : illustrations ; 24 cm
Contents	The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity.
Bibliography	Includes bibliographical references (pages 549-552) and index.
Subject	Toyota Jidōsha Kabushiki Kaisha.
	Corporate culture -- Case studies.
	Organizational effectiveness -- Case studies.
	Management -- Case studies.
	Automobile industry and trade -- Case studies.
	Automobiles, Foreign -- Case studies.
Added Author	Hoseus, Michael.
	Center for Quality People and Organizations.
ISBN	9780071492171
	0071492178

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