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Authors (1-16 of 16)
Cleveland Brad
1
Online Tutorials/Courses
The 10 Pillars of Customer Experience.
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2022. 2022
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
2
Online Tutorials/Courses
Calculating the Value and ROI of Customer Service
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2019. 2019
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
3
Online Tutorials/Courses
Contact Center Leadership.
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2023. 2023
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
4
Online Tutorials/Courses
Customer Advocacy
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2017. 2017
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
5
Online Tutorials/Courses
Customer Experience Leadership.
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2021. 2021
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
6
Online Tutorials/Courses
Customer Service: How to Manage Your Customer Queues.
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2023. 2023
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
7
Online Tutorials/Courses
Customer Service Leadership
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2017. 2017
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
8
Online Tutorials/Courses
Customer Service Leadership.
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2022. 2022
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
9
Online Tutorials/Courses
Customer Service: Managing Customer Feedback
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2018. 2018
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
10
Online Tutorials/Courses
Customer Service: Motivating Your Team
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2019. 2019
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
11
Online Tutorials/Courses
Customer Service Strategy
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2018. 2018
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
12
Online Tutorials/Courses
Customer Service: Working in a Customer Contact Center
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2018. 2018
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
13
Online Tutorials/Courses
Managing a Customer Contact Center
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2016. 2016
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
14
Online Tutorials/Courses
Quality Standards in Customer Service
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2019. 2019
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
15
Online Tutorials/Courses
Service Metrics for Customer Service
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2017. 2017
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
16
Online Tutorials/Courses
Using AI in Customer Service.
Cleveland, Brad speaker.
Carpenteria, CA linkedin.com, 2023. 2023
Rating:
Copies
Location
Call No.
Status
Avon - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Avon cardholders click here to access this resource from LinkedIn Learning
Glastonbury - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Glastonbury cardholders click here to access this resource from LinkedIn Learning
Rocky Hill - Downloadable Materials
LinkedIn Learning eCourse
Downloadable
Rocky Hill cardholders click here to access this resource from LinkedIn Learning
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