| Description |
1 online resource (xiii, 338 pages) |
| Bibliography |
Includes bibliographical references and index. |
| Note |
Print version record. |
| Contents |
""Contents""; ""Preface""; ""Acknowledgments""; ""INTRODUCTION Why You Are Fighting the War for Talent""; ""Truths about Turnover""; ""Why Good Performers Leave""; ""Who Are the People Who Keep You in Business?""; ""Keys to Keeping the Right People""; ""THE FIRST KEY Be a Company That People Want to Work For""; ""RETENTION PRACTICE 1 Adopt a �� Give- and-Get- Back�� Philosophy""; ""RETENTION PRACTICE 2 Measure What Counts and Pay for It""; ""RETENTION PRACTICE 3 Inspire Commitment to a Clear Vision and Definite Objectives"" |
|
""THE SECOND KEY Select the Right People in the First Place""""RETENTION PRACTICE 4 Understand Why Some Leave and Why Others Stay""; ""RETENTION PRACTICE 5 Redesign the Job Itself to Make It More Rewarding""; ""RETENTION PRACTICE 6 Define the Results You Expect and the Talent You Need""; ""RETENTION PRACTICE 7 Ask the Questions that Require Proof of Talent""; ""RETENTION PRACTICE 8 Give a Realistic Job Preview""; ""RETENTION PRACTICE 9 Use Multiple Interviewers and Reference Checking""; ""RETENTION PRACTICE 10 Reward Employee Referrals of Successful New Hires"" |
|
""RETENTION PRACTICE 11 Hire and Promote Managers Who Have the Talent to Manage People""""RETENTION PRACTICE 12 Hire from Within When Possible""; ""RETENTION PRACTICE 13 Creatively Expand Your Talent Pool""; ""THE THIRD KEY Get Them Off to a Great Start""; ""RETENTION PRACTICE 14 Give New Hires the Red- Carpet Treatment""; ""RETENTION PRACTICE 15 Communicate How Their Work Is Vital to the Organization�s Success""; ""RETENTION PRACTICE 16 Get Commitment to a Performance Agreement""; ""RETENTION PRACTICE 17 Challenge Early and Often"" |
|
""RETENTION PRACTICE 18 Give Autonomy and Reward Initiative""""THE FOURTH KEY Coach and Reward to Sustain Commitment""; ""RETENTION PRACTICE 19 Proactively Manage the Performance Agreement""; ""RETENTION PRACTICE 20 Recognize Results""; ""RETENTION PRACTICE 21 Train Managers in Career Coaching and Expect Them to Do It""; ""RETENTION PRACTICE 22 Give Employees the Tools for Taking Charge of Their Careers""; ""RETENTION PRACTICE 23 Know When to Keep and When to Let Go""; ""RETENTION PRACTICE 24 Have More Fun!""; ""Selective Retention: Planning to Keep the Right People"" |
|
""Keeping All the People Who Keep You in Business: Special Groups and Situations""""APPENDIX A Try to Win Back Top Performers When They Resign""; ""APPENDIX B Exit Survey""; ""APPENDIX C Job Enrichment Rating""; ""APPENDIX D Competency Inventories""; ""APPENDIX E Candidate Profile/ Evaluation""; ""APPENDIX F Performance Agreement""; ""APPENDIX G Characteristics Frequently Associated with Different Temperament Types*""; ""APPENDIX H Manager- Employee Talent Inventory""; ""APPENDIX I Manager�s Employee Development Planning Worksheet""; ""APPENDIX J Survey of Manager as Employee Developer"" |
| Subject |
Employee retention.
|
|
Labor turnover.
|
|
BUSINESS & ECONOMICS -- Workplace Culture.
|
|
BUSINESS & ECONOMICS -- Human Resources & Personnel Management.
|
|
Employee retention. (OCoLC)fst00909053
|
|
Labor turnover. (OCoLC)fst00990239
|
|
Personeelsmanagement.
|
|
Werknemers.
|
|
Begaafdheid.
|
|
Loyaliteit.
|
| Other Form: |
Print version: Branham, Leigh. Keeping the people who keep you in business. New York : AMACOM, 2001 0814405975 (DLC) 00044793 (OCoLC)44426880 |
| ISBN |
0814425380 (electronic bk.) |
|
9780814425381 (electronic bk.) |
|
