LEADER 00000cam  2200000 a 4500 
001    ocm29360361 
003    OCoLC 
005    20060919214056.0 
008    931022s1994    ilu      b    001 0 eng   
010       93031055 
020    0838934374 
035    (OCoLC)29360361 
035    (Sirsi) i0838934374 
040    DLC|beng|cDLC|dBAKER|dNLGGC 
043    n-us--- 
049    CKEA 
050 00 Z668.5|b.B48 1994 
082 00 023/.8/0973|220 
084    06.52|2bcl 
100 1  Bessler, Joanne M. 
245 10 Putting service into library staff training :|ba patron-
       centered guide /|cJoanne M. Bessler. 
264  1 Chicago :|bAmerican Library Association,|c1994. 
300    vi, 72 pages ;|c22 cm. 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
490 1  LAMA occasional papers series 
504    Includes bibliographical references (pages 69-70) and 
       index. 
650  0 Library employees|xIn-service training|zUnited States. 
650  0 Public services (Libraries)|zUnited States. 
650  0 Library education (Continuing education)|zUnited States. 
650  0 Library personnel management|zUnited States. 
830  0 Occasional papers (Library Administration and Management 
       Association) 
938    Baker & Taylor|bBKTY|c20.00|d20.00|i0838934374|n0002411612
       |sactive 
994    92|bCKE