Edition |
First Scribner hardcover edition. |
Description |
xxiv, 226 pages, 8 unnumbered pages of plates : color illustrations ; 24 cm |
Summary |
A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well.--Provided by Publisher. |
Bibliography |
Includes bibliographical references (pages [223]-226) |
Contents |
Foreword / Laura Bush -- Introduction -- Begin with confidence -- Humor and charm, the great equalizers -- The quiet strength of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter -- Conclusion. |
Summary |
A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries, is built on a premise that everyone is important and deserves to be treated well regardless of differences, covering subjects ranging from how to make friends with strangers to overcoming the challenges of difficult colleagues. |
Subject |
Courtesy.
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Etiquette.
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Conduct of life.
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White House (Washington, D.C.) -- Employees -- Anecdotes.
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Added Author |
Bernard, Jeremy, 1961-
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Bush, Laura Welch, 1946- writer of foreword.
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ISBN |
9781501157981 (hardcover) |
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1501157981 (hardcover) |
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