Introducing archives and archival programs / Sue McKemmish -- Getting organised / Anne-Marie Schwirtlich -- Preservation / Ross Harvey -- Legal responsibilities and issues / Helen Smith -- Managing the acquisition process / Anne-Marie Schwirtlich & Barbara Reed -- Appraisal and disposal / Barbara Reed -- Accessioning ; Arrangement and description / Paul Brunton & Tim Robinson -- Finding aids / Jennifer Edgecombe -- Access and reference services / Sigrid McCausland --
User education and public relations / Ann Pederson -- Using computers and document imaging ; Managing records in special formats / David Roberts -- Created and compiled documentation programs / Ann Pederson. David Roberts -- Managing records in special formats / David Roberts -- Created and compiled documentatiobn programs / Ann Pederson.