| Edition |
Unabridged. |
| Description |
1 online resource (13 audio files) : digital |
| Playing Time |
13:28:25 |
| Description |
digital stereo rda |
|
audio file rda |
| Note |
Unabridged. |
| Performer |
Narrator: Jonathan Todd Ross. |
| Summary |
From the bestselling author of¡ Thinking, Fast and Slow,¡ the co-author of¡ Nudge,¡ and the author of¡ You Are About to Make a Terrible Mistake!¡ comes¡ Noise , a revolutionary exploration of why people make bad judgments, and how to control both noise and cognitive bias. Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give¡markedly¡different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm¡make different decisions about¡indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to¡answer¡the¡phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same¡customer service agent¡makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical. ¡ In¡ Noise , Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein¡show¡the¡detrimental effects of noise¡in many fields, including medicine, law,¡economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection.¡Wherever there is judgment, there is noise. Yet,¡most of the time, individuals and organizations alike¡are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions. ¡ Packed with original ideas, and offering the same kinds of¡research-based¡insights that made¡ Thinking, Fast and Slow¡ and¡ Nudge ¡groundbreaking¡ New York Times ¡bestsellers,¡ Noise ¡explains how and why humans are so susceptible to noise in judgment—and what we can do about it. Cover design © HarperCollins Publishers 2021 |
| System Details |
Requires OverDrive Listen (file size: N/A KB) or OverDrive app (file size: 378993 KB). |
| Subject |
Nonfiction.
|
|
Psychology.
|
| Genre/Form |
Electronic books.
|
| Added Author |
Ross, Jonathan Todd.
|
| ISBN |
9781984832078 (sound recording) |
|
