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Title Managing emotions in the workplace / Neal M. Ashkanasy, Wilfred J. Zerbe, and Charmine E.J. Härtel, editors.

Imprint Armonk, N.Y. : M.E. Sharpe, ©2002.


Location Call No. Status
 University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location  158.7 M266M    Check Shelf
Description xvii, 358 pages : illustrations ; 24 cm
Note With the exception of 2 chapters, the book is a selection of the best papers from the 2000 conference--Preface.
Bibliography Includes bibliographical references and index.
Contents Foreword / Anat Rafaeli -- Preface / Neal M. Ashkanasy, Wilfred J. Zerbe, Charmine E.J. Hartel -- Managing Emotions in a Changing Workplace / Neal M. Ashkanasy, Wilfred J. Zerbe, Charmine E.J. Hartel -- Change -- An Integrated Affective and Cognitive Model to Explain Employees' Responses to Downsizing / Jan M. Paterson, Charmine E.J. Hartel -- Analyzing Emotions for a Better Understanding of Organizational Change: Fear, Joy, and Anger During a Merger / Tina Kiefer -- Myths About Emotions During Change / Charmine E.J. Hartel, Wilfred J. Zerbe -- Conflict/Interpersonal -- The Role of Emotion and Emotion Management in Destructive and Productive Conflict in Culturally Heterogeneous Workgroups / Oluremi B. Ayoko, Charmine E.J. Hartel -- A Model of Emotional and Motivational Components of Interpersonal Interactions in Organizations / Robert G. Jones, Andrea L. Rittman -- How Are Moods Instigated at Work? The Influence of Relational Status on Mood / Stephane Cote, D.S. Moskowitz -- Managing Emotion in Workplace Relationships / Charmine E.J. Hartel, Neal M. Ashkanasy -- Decision Making -- Determinants of Intuitive Decision Making in Management: The Moderating Role of Affect / Marta Sinclair, Neal M. Ashkanasy, Prithviraj Chattopadhyay, Maree V. Boyle -- Emotional Intelligence: The Conceptual Issue / Aaron Ben-Ze'ev -- Grinning, Frowning, and Emotionless: Agent Perceptions of Power and Their Effect on Felt and Displayed Emotions in Influence Attempts / Donald E. Gibson, Scott J. Schroeder.
Summary The book discusses the effects of organizational change on employeesat all levels of the organization..It covers areas such as downsizing,dealing with transitions,and how to read individuals' emotional responses to organizational change.It will be a useful book for anyone coping with a changing organization.
Subject Work -- Psychological aspects -- Congresses.
Emotions -- Social aspects -- Congresses.
Emotions -- Social aspects. (OCoLC)fst00908846
Work -- Psychological aspects. (OCoLC)fst01180203
Arbeitspsychologie (DE-588)4002767-3
Arbeit (DE-588)4002567-6
Arbeitsplatz (DE-588)4002759-4
Emotionales Verhalten (DE-588)4152089-0
Genre/Form Congresses.
Conference papers and proceedings. (OCoLC)fst01423772
Conference papers and proceedings.
Added Author Ashkanasy, Neal M., 1945-
Zerbe, W. J.
Härtel, Charmine E. J., 1959-
ISBN 0765609371 (alk. paper)
9780765609373 (alk. paper)
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