Edition |
3rd rev. ed. |
Description |
1 online resource (235 pages) : illustrations |
Bibliography |
Includes bibliographical references (pages 223-225) and index. |
Contents |
Emotional intelligence: the concept -- Emotional intelligence and your personality -- Can EQ be developed? -- Emotional skills that managers should learn -- Emotional intelligence: the empirical evidence -- Guidelines for training and development -- Guidelines for training and development -- Know your EQ: emotional quotient test. |
Summary |
Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today's high-stress environment. This third, thoroughly revised edition of an highly acclaimed book is an essential guide to recognize, understand and manage emotions. The author describes emotional intelligence as consisting of three psychological dimensions- emotional sensitivity, emotional maturity and emotional competency-which motivate individuals to maximise productivity, manage change and resolve conflicts. A special feature of the book is the references to. |
Note |
Print version record. |
Subject |
Psychology, Industrial.
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Emotional intelligence.
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PSYCHOLOGY -- Industrial & Organizational Psychology.
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Emotional intelligence. (OCoLC)fst00908802
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Psychology, Industrial. (OCoLC)fst01081592
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Other Form: |
Print version: Singh, Dalip, 1956- Emotional intelligence at work. 3rd rev. ed. New Delhi ; Thousand Oaks, Calif. : Response Books, 2006 0761935320 9780761935322 (DLC) 2006030036 (OCoLC)71329894 |
ISBN |
9788132102779 (electronic bk.) |
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8132102770 (electronic bk.) |
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