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Authors (1-3 of 3)
Heskett James L
1
Book
The value profit chain : treat employees like customers and customers like employees
Heskett, James L.
New York, NY : The Free Press, [2003] 2003
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New Britain, Main Library - Non Fiction
658.812 H46
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2
Book on Tape
What great service leaders know and do : creating breakthroughs in service firms
Heskett, James L.
[United States] : Berrett-Koehler Publishers : Made available through hoopla, 2015. 2015
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Avon - Downloadable Materials
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Berlin - Downloadable Materials
Hoopla E-Audiobook
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3
Bestseller
What Great Service Leaders Know and Do : Creating Breakthroughs in Service Firms
Heskett, James L., author.
[Place of publication not identified] : Berrett-Koehler Publishers, [2015] 2015
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Farmington - Downloadable Materials
Freading Ebook
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Newington - Downloadable Materials
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