Title Firing on all cylinders : the service/quality system for high-powered corporate performance / Jim Clemmer with Barry Sheehy and Achieve International/Zengler Miller Associates.

Publication Info.	Homewood, Ill. : Business One Irwin, [1992]
	©1992

Copies

Location	Call No.	Status
Manchester, Main Library - Non Fiction	658 CLEMMER	Check Shelf
New Britain, Main Library - Non Fiction	658 C59	Check Shelf

Description	xvii, 392 pages ; 24 cm
Bibliography	Includes bibliographical references (pages 347-377) and index.
Local Note	08 FEB 93 EBS 29.95/26.06 HOLMQUIST
	08 FEB 93 EBS 29.95/26.06 HOLMQUIST
Subject	Total quality management.
	Customer services.
	Executive ability.
Added Author	Sheehy, Barry.
ISBN	1556237049

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